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Terms and Conditions for Personal Protection Products

Changes to Terms

Please note that our terms and conditions may be updated at any time without prior notice. Stay informed by checking back periodically for any updates.

Payment Information

All orders must be prepaid using a Credit Card, Debit Card, or PayPal.

Legal Compliance

Customers are responsible for abiding by all applicable laws concerning the possession and use of our products.

Price Adjustments

Prices are subject to change. We’ll communicate any price adjustments via our weekly email notification and update them on our website.

Return Guidelines

Defective items will be replaced. However, non-defective items can be returned with a 20% restocking fee. Note: returns without an RMA (Return Merchandise Authorization) number on the label will be refused and sent back. Pepper spray returns are not accepted.

Camera Guarantee

All Safety Technology cameras come with a 90-day defect and material guarantee. This period starts from the date of sale, unless a longer manufacturer’s warranty applies (please contact us for details).

Shipping Details

We strive for same-day shipping for orders placed by 4:00 PM Eastern Time, Monday to Friday. Orders over the weekend or on Monday may be shipped by Tuesday due to high volume.

Invoicing

Once you’ve placed an order, you’ll receive an invoice via email.

Tracking Your Order

We’ll send you the tracking information for your order as soon as it’s available. Our system is directly linked to USPS and UPS for efficient processing.